Incident management

At Radar, we aren’t like other software providers. We’re flexible; you don’t have to follow a set design which may not work for your business. Instead, we allow you to digitise your processes and standard operating procedures into our system.

Radar supports the automation of your processes and procedures so you can be sure that if an incident is logged, all the associated requirements, for example notifications or mandatory forms are triggered so nothing gets missed; creating standardised behaviours.

Using in-depth analytics, complete with AI and machine learning, you can easily spot trends which may have otherwise been hidden. The software will then automatically assign and create actions, so you can learn lessons, share best practice and encourage a culture of continuous improvement.

Benefits

  • Icon for Improve quality and safety of care

    Improve quality and safety of care

  • Icon for Easily demonstrate compliance with regulatory standards

    Easily demonstrate compliance with regulatory standards

  • Icon for Create a standardised way of working

    Create a standardised way of working

  • Icon for Automate processes and remove paper-based systems

    Automate processes and remove paper-based systems

Key features

  • Customisable and easy to use software

    From assessments, body maps, service user lookups and more, we give you the tools you need to be able to create context-aware forms to capture your incidents and events. Plus, with our mobile friendly and responsive platform you can report the incident wherever it happens with complete ease.

  • Interoperable

    Integrate Radar into other business systems required, so when an incident is reported, the system can automatically notify your other software, or vice versa; if something occurs elsewhere, it’ll automatically create an incident to be managed.

  • Automatic notifications to keep you on track of deadlines

    All of your incidents are linked to our AI and machine learning tools, meaning you’ll automatically be notified when things aren’t quite right. You can also track trends, set your own KPIs and keep on top of any incidents occuring across any location, even when you’re not logged into the system.