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Meet Lee Williams, our co-founder and recent cover star of Home Care Insight

02 July 2021

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  • Our product

In June, Radar Healthecare’s co-founder and CTO Lee Williams featured in Home Care Insight. He covered how Radar Healthcare benefits businesses in the private care sector, how COVID has had an impact, and how we’re looking to the future. 

Below is just a snippet of what was covered. For more, read the article in Home Care Insight or watch Lee in the Home Care Hot Seat. 

 

Providing great care 

“If you’re providing great care, but you can’t evidence that, you might as well not be providing that care.” 

Providing the highest standard of care is important to any healthcare organisation, Lee points out that regulatory boards like the CQC need to see evidence that this is being provided. Radar Healthcare helps you to do just this. 

Our software helps drive improvements in CQC ratings by evidencing digitally that you are providing a safe, well-led service. It’s easy to upload any relevant documentation or images and when the time comes, you can pull the evidence you need for the CQC with a few clicks. 

 

Customer Experience 

“Everything we do centres around providing the best customer experience.” 

At Radar Healthcare we pride ourselves on providing the best customer experience possible, one example is that from the start of your journey with us you will have a dedicated Project Manager & Customer Success Manager. Our Project Manager’s guide you through the implementation and our Customer Success Manager’s goal is to build a long-term strategic partnership to ensure you maximise the value of our software. 

 

Based on the cloud 

“With cloud-based systems, you don’t have that overhead of having to have your own servers and you don’t need to manage the servers – we do that, we’re the experts.” 

There are multiple benefits to Radar Healthcare being cloud-based, one of the main ones being that you always have the most up to date version of our software. You can access it on devices anywhere, which is useful in busy care teams as you don’t need to go back to your laptop to log anything, you can use your phone or tablet to do things like create an incident there and then while it’s fresh in your mind. 

 

Integrated care systems 

“We see the whole integrated care systems piece as being one of the biggest drivers for technology, and we believe all of these systems should be talking to each other. There’s no technical reason why they shouldn’t be.” 

We find that workers in care often end up with many different systems to sign onto for different things. We even solve this problem for you! Radar Healthcare integrates with other systems and provides a single sign on so there’s no more scrambling around for passwords. 

 

To hear more… 

If you’d like to find out more about Radar Healthcare, take a look in more detail or book a demo. 

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