- Definition: What are cookies?
- Type of information collected
- Type of cookies
- Cookie management
- Consequences of cookie de-activation
- Access to information
- Contact us
- DEFINITION – WHAT ARE COOKIES?
Cookies are small files that hold information which are stored on your computer or device when you visit a website or use an app, sometimes with unique identifiers. This information can be retrieved by the website that placed them there or accessed by websites or apps that have been authorised by the site that placed them there.
The term ‘cookie’ within this policy document includes similar technology (including web beacons and log files).
For more information on what a cookie is visit: www.allaboutcookies.org
[Please note this is an external website and Smartgate Solutions Ltd is not responsible for the accuracy of the information on this website]
- TYPE OF INFORMATION COLLECTED
We collect cookies to help us tailor your online experience and to better understand how customers are using our website. Cookies do not read data from your hard drive and you can delete them from your computer at any time.
Here are some examples of how we use the information we collect:
- Look at the number of visitors on our site and their behaviours
- To see names of referring websites
- Identify if this is your first web visit or you are a returning user
- Make sure information on the website is presented to you in a personalised way
- Identify your viewing preferences (e.g. size, language etc)
- Serve advertisements based on your interests, potentially on third-party websites
- We may ‘segment’ users into different ‘audience types’ based on behaviours and interests
- Contact you to let you know about our related products, including by e-mail or phone
- Collect and log numeric internet addresses
Please note that we do not receive your name or e-mail address through cookies.
- TYPES OF COOKIES
The cookies we use can be grouped into four separate categories:
- Strictly necessary
‘Strictly Necessary’ cookies allow you to navigate the website and use essential features like secure areas and online registration. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.
Since these cookies are essential in our being able to guarantee the performance of our website, should you disable them we won’t be able to ensure your security or predict how our website will perform during your visit.
These cookies collect information about how visitors use our website, for example which pages are being visited and tracking any errors that occur. This information is anonymous and does not provide personal data such as name or e-mail address. These cookies help us improve how our website works.
These cookies remember preferences and visitor choices [such as usernames, languages, regions etc] so these don’t have to be selected every visit. Some of these may be managed by third parties. For example we may use these to remember changes you have made to text size and other customisable parts of our website.
This type of cookie helps deliver customised content and adverts to website visitors which may be more relevant to the user. We also use these cookies to limit any marketing you may be exposed to.
We may from time to time add new services using cookies to our website. We aim to keep cookie information provided as accurate as possible however some services, particularly social networks, change their cookies regularly. We recommend if you are wanting the most up to date information on our cookies that you contact us through: firstname.lastname@example.org
Please note, these cookies may be split into two types:
Session cookies are created temporarily when a user visits a website. One the user closes the browser, the session cookie is deleted.
Persistent cookies remain on the user’s device and it re-activated when the user visits the website that created that particular cookie. You can remove these cookies manually.
Your first visit to this website will generate a pop-up header alerting you to cookies and will re-appear only in the event that you change your cookie settings from time to time.
Please also note you can control your cookies manually if you so desire.
- COOKIE MANAGEMENT
You can restrict, remove or block cookies through your browser settings at any time. You must do this on each browser/device that you visit this site from.
If you require any further information on cookies including how to see what cookies have been set and how to manage, delete and turn them off visit www.aboutcookies.org or www.allaboutcookies.org please note these are external websites and Smartgate Solutions Ltd is not responsible for the accuracy of the information on this sites.
You can manage the data collected through Google advertising cookies here: myactivity
- CONSEQUENCE OF COOKIE DE-ACTIVATION
- ACCESS TO INFORMATION
You have the right to access information held about you. Your right of access can be exercised in accordance with the Act.
Please make any requests to email@example.com or 0330 223 2740
If you would prefer to contact us in writing, please use the below address:
No 1 Leeds,
26 Whitehall Road,
This policy version is dated 06.11.2018