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Software to support strategic commissioning in health and social care

Radar Healthcare has been developed to support the monitoring of quality and compliance across a broad range of commissioned services; providing commissioners with a holistic overview of care provider performance helping to ensure the delivery of long term sustained quality improvement.

Performance monitoring for commissioned services

The health and social care commissioning landscape is evolving, particularly with the NHS and local authorities moving towards more collaborative and strategic commissioning models through integrated care systems. And with commissioners constantly under pressure to improve health and wellbeing outcomes of populations, it is essential that there is a robust performance monitoring process in place for all commissioned services.

A challenging commissioning landscape

We know that the move towards strategic commissioning will bring about a number of challenges, particularly where the collaborative nature of commissioning new models of care means working across larger footprints, i.e. sustainability and transformation plans (STPs).

It’s our mission to cut through this and make the commissioning process quicker, clearer and simpler by providing the tools to help you improve quality and compliance, together we can drive effective change that will pave the way for sustainable and improved care for the benefit of all.

Real-time service and compliance data alerts
Quality standardisation across services
Governance of provider and contract networks
Improved patient outcomes

Embedding a culture of quality and compliance

Improve

Sustainable quality improvement requires an organisation to be well-led with engagement at all levels and full oversight of performance. Radar facilitates this by providing an evidence-base around the results of your quality improvement strategy.

Closing the loop when things go wrong and always ensuring actions and improvements are tracked offers everyone in your organisation the real time visibility of quality improvement progress.

With Radar it becomes easier to share best practice and reflect on lessons learnt which brings with it a cycle of continuous improvement.

Standardise

A systematic approach to standardising good practice is essential to the delivery of outstanding care.

Radar helps you to identify areas of good practice and translate them into automated workflows and processes to be replicated across the organisation; avoiding the risk of discretionary working practices and regulatory/organisational breaches.

Using Radar Healthcare to turn good practice into standardised behaviours in this way helps to provide the governance and assurance around ways of working, ensuring the best possible care is recognised and systematically delivered.

Capture

Radar captures information according to your organisation’s specific processes and procedures.

Complex data capture requirements are translated into intuitive, meaningful forms, encouraging interaction with the system and ease of use. These context aware forms and pre-defined data fields help reduce discretionary data input ensuring only relevant information is captured. This triggers the correct business rules to be followed providing assurance of corrective actions and resolution.

Through personalised rules and workflows responsibilities are clear, quality performance, risks and regulatory requirements are understood and managed at all levels.

Report

Accurate and insightful reporting is critical to understanding key trends, best practice and early indicators of required improvements which is why Radar places a focus on data integrity to power its suite of reports.

Having comparable data available for analysis about the full organisation allows triangulation around areas of concern to be identified easier.

Whether you manage one or multiple care settings, Radar gives you real-time visibility of your compliance status across a series of easy-to-understand dashboards – providing assurance that your team is delivering service excellence.

Action

Radar doesn’t just help you identify existing and potential non-conformances, it also supports you to create, execute and monitor corrective and preventive action plans.

Action plans can be either automatically or manually triggered ensuring they are owned or escalated to the relevant individual, closing the loop between recognising when things are going wrong and then prompting remedial action.

With action planning at its core, Radar enables you to readily evidence the appropriate response and resolution to any situation and ensuring improvements are made

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How Radar Healthcare can help...

Customise, manage and track your employees training, appraisals, supervisions and compliance requirements to ensure a fully competent and compliant workforce.

Business wide training and compliance management ensuring all employees are compliant and competent. From pre-employment, induction, mandatory training and personal development, Radar offers an effective way to manage all your mandatory and business specific training needs.

Ensure effective risk management with personalised risk registers and integrated action plans

Corporate risk registers and action plans ensure organisational risk and service improvements are managed efficiently with prioritisation and full audit trail of improvements and corrective measures. The fully configurable risk scoring ensures consistency and reduction in discretionary scoring.

Manage all types of incident and event types easily ensuring corrective action and learnings

The automated workflow and alert system for each incident or event type ensures that there is a consistent approach to reporting, recording and managing incidents. Tailored to all event types from adverse events, accidents, complaints, concerns and compliments ensuring full compliance with your business operating procedures and regulatory requirements. The fully personalised workflows incorporate configured templates to help you perform effective investigations, root cause analysis and trend reporting to encourage patient safety.

Self-administration ensures changes can be made instantly, giving you full control of your software

With role based configuration it’s easy to administer and manage your Radar software according to your business structure. Our intuitive easy to use administration dashboards makes it easy to make changes and amend /create system users, locations & regions, audit templates, user permissions and much more.

Store and manage documents and policies for easy access at any time.

Manage, track and share all types of documents and important policy documentation with ease, ensuring all staff have access to the correct documents & policies in any location at all times.

Review dates, dashboard alerts and version control features ensure documents are always fully managed and up to date. Document changes can be immediately disseminated with a full audit trail of acknowledgements to evidence readership.

Fully integrated service action plans ensure non conformities are identified, managed and tracked.

Easily review action plans at a local or organisational level to spot trends, best practice and learnings; leading to preventative action planning and ongoing service improvements.

Clever linking of action plan items with our audit and incident functionality allow multiple actions to be linked, closing the loop between non-conformities and required improvements and avoiding repetition of workloads and unnecessary duplication.

Offering a completely automated approach to managing compliance and audit related activity.

Easily manage and measure your business performance across both internal and regulatory standards. Create, schedule and assign ownership of all your organisations audits and ensure they are completed on time with automatic actions to resolve non-conformities. Incorporating Radar Healthcare’s automated action plan and work flow management system will help drive your performance to the highest CQC rating.

Track and manage location-based tasks and recurring checks.

Manage any type of important business-related activity such as building and equipment inspections, fire alarm tests and other organisation protocols. All tasks can be logged with personalised context aware forms, associated evidence and documentation.

A scheduling function ensures tasks are automatically assigned for the next occurrence meaning you never miss a deadline.

Partnerships to facilitate contract monitoring

In an outcomes-focused health ecosystem, we are driven by the ability to harness the power of data to facilitate interoperability for our customers. Radar Healthcare can help to automate notifications to key stakeholders and external bodies, reduce duplication of information across multiple systems, and expedite reporting through access to real time information. Through listening to and learning from leading healthcare professionals and our customers, we've developed integration facilities for a number of other key software solutions - unlocking extensive opportunities for you to work smarter, not harder.

Our partnership with Webformed provides our customers with:

  • Holistic oversight of care providers’ performance so you can make the best decisions
  • Integration to ensure effective and transparent care delivery
  • Quicker, clearer and simpler commissioning processes